Smart lockers that manage themselves.
Give your people secure access to equipment, parcels and documents at any hour, without anyone staffing a counter. Every collection and every return is authenticated and logged, so you always know where your assets are and who has them.
Storage that runs on its own.
Smart lockers give people secure, convenient access to whatever they need to collect or return, in any sector. The range runs from click and collect bays open around the clock through to asset management lockers that keep IT equipment moving without a queue at the service desk.
We supply and support RICOH Smart Lockers. Ricoh report more than 50,000 lockers installed across Europe, with around 150 new installations every week.
- Authenticated access. A door opens to a PIN, an RFID card, a staff badge or a phone, so the person collecting is always the person recorded.
- European cloud management. Lockers are administered from a web portal hosted in Europe, so you can reassign a compartment or check a collection without visiting the site.
- A full audit trail. Every open and every return is recorded with a time and a name, which is what turns a cupboard into an accountable process.
What sits behind the doors.
The hardware is only half of it. What makes a locker bank worth having is the software running it and the record it keeps.
Integrated digital technology
Touchscreens, card readers and barcode scanners are built into the bank itself, so a collection takes one action at the door. The lockers connect to the systems you already run rather than sitting beside them as another thing to administer.
European cloud software
Managed from a web portal hosted in Europe, so your access records stay inside UK and EU data protection rules.
Automated processes
Notifications, reminders and overdue chasing all happen without anyone at a desk driving them.
Safe and secure storage
Compartments stay locked until an authenticated user opens them, and every attempt is recorded. High-value equipment stops living in an unlocked cupboard, and nothing leaves the building without a name against it.
See a locker bank in use.
Ricoh have been building workplace technology for over 80 years, and their locker range is designed to fit the IT and facilities systems an organisation already runs. We supply, install and support it.
This short film from Ricoh shows the lockers working in practice, from an item going into a compartment to the person collecting it at a time that suits them.
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Ricoh Europe, 1 minute 36 secondsWatch on YouTube
What each sector puts in them.
The hardware is much the same everywhere. What changes is what goes in the compartments and who needs to reach it.
Office and workspace
IT inventory management, smart collect and return, and personal lockers for a hybrid team. Laptops, headsets and phones get issued and returned without anyone queueing at the service desk, deliveries stop piling up at reception, and high-value items stay tracked from the moment they leave the store.
Retail
Click and collect bays that carry your own branding, so customers pick up at a time that suits them and staff stop hunting for parcels behind the counter. In the stockroom the same lockers keep handheld devices accounted for shift by shift. See how we work with retail.
Logistics and warehousing
Handing out handheld terminals by hand is slow and hard to track. Ricoh report that automating it cuts manual distribution by 68.5% and halves asset losses and damages over twelve months. See logistics.
Education
Secure collection and return points for books, print, post and documents, plus controlled distribution of teaching aids such as projectors, laptops, tablets, headsets and keyboards. See education.
Public sector
Fast, simple collection of high-value documents such as passports, and IT swap out where staff drop off and pick up equipment without booking an appointment. See public bodies.
Know what left, and who has it.
Smart storage is spreading because the alternative does not scale. Automate the locker management and you save time, cut the chasing and get usage data you can actually make decisions from.
Smart Lockers and the Environment- Track every accessAudit trails show what has been taken out and not put back, so nothing disappears quietly.
- Free up your receptionNobody has to staff a counter for a collection a locker can handle at any hour of the day.
- Make better decisionsUsage data tells you which sites are short of equipment and which are sitting on spares.
- Keep people movingA swap out takes seconds at a door instead of a wait for someone to find the right box.
Smart locker FAQs.
Can't see what you need? Our team is happy to talk it through, with no obligation.
Call 0800 910 1000A smart locker provides secure, automated storage for assets, parcels and personal belongings, and a way to retrieve them without anyone staffing a counter. Digital access and software integration handle inventory and asset management, streamline delivery and collection, and save time for the people using them, which suits a wide range of sectors.
Keyless lockers use electronic locks controlled by PIN codes, RFID cards, mobile apps or biometric authentication. For a collection, the user receives a unique access code or a notification when their item is ready, and that opens the door securely. No physical key is involved at any point.
Smart lockers offer several benefits:
- Increased security through audit trails and access controls
- 24/7 access without staff being present
- Improved efficiency in asset management
- Touch-free convenience, which supports hygiene and accessibility
- Scalability across education, warehousing, logistics, offices and retail
Smart lockers can be installed in a variety of locations, including:
- Office buildings and corporate spaces
- Warehouses and logistics centres
- Schools, colleges and universities
- Retail stores and click and collect zones
- Hospitals and healthcare facilities
Yes, smart lockers are highly secure. They often include encrypted access systems, CCTV integration, real-time monitoring and audit logs that record every access attempt, which reduces the risk of theft, loss or unauthorised entry. There are even smart lockers built specifically for secure key storage.
Smart lockers go well beyond traditional lockers or basic parcel lockers by offering secure digital access through PINs, QR codes, RFID cards or staff ID badges. Unlike standard lockers they provide real-time monitoring and audit trails, so you can see exactly who accessed a locker, when, and for how long. They also allow remote management, so administrators can reassign compartments, send alerts or review usage without being on site. Smart lockers fit into business workflows such as IT asset management, click and collect services and parcel delivery, and they support 24/7 access and flexible collection times, which reduces the reliance on staff availability.
Smart lockers are versatile and used across a range of sectors. For parcel delivery and click and collect, they let couriers or staff deposit items securely so recipients can collect at a time that suits them, which cuts down on missed deliveries. IT asset management is another common use, allowing businesses, schools and universities to store, charge and track laptops, tablets and AV equipment. Workplaces often install them to give staff secure personal storage or to manage shared tools and consumables in hybrid working. In the public sector they streamline the collection and return of important documents such as passports or certificates, and in education they let students borrow and return equipment without needing staff on hand.
Our smart lockers are designed for indoor environments only, where they are protected from the weather and from tampering.
Insight Systems provides ongoing support to keep your smart locker system reliable and secure. That includes hardware warranties, remote diagnostics, on-site service options and guaranteed response times under agreed service level agreements. Regular software updates and security patches keep the system running safely. Administrators also get proactive monitoring, alerts for potential issues, and a dedicated support team for troubleshooting, maintenance and advice on getting more out of the system.
Yes, we offer full training for both administrators and end users. Administrators learn how to configure the system, assign user permissions, run reports and handle maintenance tasks. End-user training makes sure everyone knows how to collect or return items, open a locker securely, and use additional features such as device charging.
Want a locker bank in your building?
Tell us what you need to store and who needs to reach it, and we will price a bank that fits the space you have. A first conversation costs nothing.
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